Return Policy

1. Returns

• You have 10 days from the date of delivery to return an item.

• Items must be unused, unworn, and in original packaging with all tags attached.

• Proof of purchase (receipt or order confirmation (order number)) is required.

• Some items, such as final sale items, gift cards, and personalized products, are not eligible for return.

2. Refunds

• Approved refunds will be processed within 5-7 business days and credited to the original payment method.

• Shipping costs are non-refundable, and return shipping fees are the customer's responsibility unless the item is defective or incorrect.

3. Exchanges

• If you need to exchange an item for a different size or color, please contact us at [crodriguez@rmcdesignz.com] to arrange an exchange.

  • return shipping fees are the customer's responsibility

• Exchanges are subject to product availability.

4. Damaged or Incorrect/Missing Items

• IF YOU RECEIVE A DAMAGED ITEM, PLEASE GET IN TOUCH WITH US WITHIN [1] DAY OF DELIVERY WITH PHOTOS OF THE DAMAGED ITEMS.

• MISSING ITEMS MUST BE REPORTED WITHIN [1] DAY OF DELIVERY.

• WE WILL WORK WITH THE CARRIER TO RESOLVE THE ISSUE AND PROVIDE A REPLACEMENT OR REFUND IF NECESSARY.

5. Returned Packages

• Customers will be contacted immediately after a package is returned to RMC Designz.

• If the customer provided the wrong address and would still like their item shipped again, the new shipping fees will be the customer's responsibility.

• If the customer does not reply within 7 business days, a refund will be issued minus the original shipping fee.

6. Changes to This Policy
We reserve the right to update this policy at any time. Any changes will be posted on this page.

If you have any questions or concerns, please get in touch with us at [crodriguez@rmcdesignz.com]. Thank you for shopping with RMC designz LLC!!!