Orders are processed within [7 - 10] business days (excluding weekends and holidays).
ITEMS NEEDING CUSTOMIZATION AND CLIENT APPROVAL WILL BE PROCESSED (10-14) business days (excluding weekends and holidays).
REMEMBER: Customers MUST APPOVE DESIGN BEFORE PRODUCTION STARTS.
Processing time may increase [3 - 4] business days during peak seasons
You will receive a confirmation email with tracking information once your order has shipped.
2. Shipping Rates & Delivery Estimates
RMC DesignZ LLC OFFERS A GROUND RATE OF $10 + $1 FOR EACH ADDITIONAL ITEM YOU ADD TO YOUR CART.
SHIPS WITH USPS OR UPS, WHICHEVER IS FASTER
DELIVERY TIME IS 7 - 10 business days
EXPEDIATED SHIPPING IS AVAILABLE, AND Shipping charges are calculated at checkout based on the SIZE, WEIGHT, destination, and selected shipping method.
Estimated delivery times vary depending on location and carrier service.
3. International Shipping
NO INTERNATIONAL SHIPPING AVAILABLE AT THIS TIME.
4. Order Tracking
Once your order has shipped, you will receive a tracking number via email.
Tracking updates may take up to [24] hours to reflect in the system.
5. Delayed or Lost Shipments
We are not responsible for shipping delays caused by unforeseen circumstances such as weather, customs, or carrier delays.
If your order is significantly delayed, please get in touch with us at [CRODRIGUEZ@RMCDESIGNZ.COM].
Lost shipments due to incorrect addresses provided by the customer are not eligible for a refund.
6. Damaged or Missing Items
If you receive a damaged item, please contact us within [1] day of delivery with photos of the damaged ITEMS.
Missing items must be reported within [1] day of delivery.
We will work with the carrier to resolve the issue and provide a replacement or refund if necessary.
7. Changes to This Policy We reserve the right to update this policy at any time. Any changes will be posted on this page.
Please get in touch with us at [CRODRIGUEZ@RMCDESIGNZ.COM] for any questions or concerns.
